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Retail Resources
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Welcome to the MAMES Retail Resources Page!

With the major reimbursement reductions in the HME industry, MAMES members are looking for other ways to grow their business without having to always rely on insurance. For several years, MAMES has been promoting retail/cash sales through education at our Spring and Fall Conferences. 

In an effort to take MAMES to another level in promoting ways to grow business outside of insurance, the MAMES Board of Directors voted in 2017 to add a Retail Committee. 
 
The MAMES Retail Committee Mission is to provide education and best practices to increase members’ cash revenue with quality products and services.  

This page has been developed by the MAMES Retail Committee in cooperation with the MAMES administration. Our purpose is to provide you with the latest information and resources available for the Retail side of your HME business.

With that in mind, we welcome your input as to what you would like to see on this page and we encourage you to participate in the MAMES Retail Committee as we continue to develop education for our MAMES members.

Resources

Retail Webinar Recordings: To help the Retail Committee meet their goals to be effective in providing relevant education and information, the Committee put together a MAMES Retail Webinar Series conducted by our MAMES Associate Membership.  The Webinars are advertised in the MAMES FYI Monday and are offered to all MAMES members at no cost! MAMES has recorded the webinars for members to use in the future. Click on the links below to review webinar's we have recorded to date.   

  • Stander: presentation on new products and retail display options that are proven to help increase the cash sales in your store. Included in the presentation is their brand new EZ Fold-N-Go Rollator – the lightest and most convenient rollator on the market.
  • Click here for the webinar. 

  

  • Compass Health: presentation on the new Lumin Ultraviolet CPAP mask sterilizer and also talks about their AccuRelief over the counter solution to pain management with a full retail line of Good-Better-Best tens units.



  • Pride Mobility Products: presentation on new products and retail display options that are proven to help increase the cash sales in your store. Included in the presentation is Pride Mobility Products' brand new VivaLIFT Power Recliner.
  • Click here for the webinar. 

  

  • Stander: presentation on staffing: How to train staff to stop being an order-taker and start upselling and bundling selling to increase the average ticket sale and ensure 100% closing ratio. The presenter is Travis Peltier, “The Metaboliser”, Territory Account Manager from Stander. value creation and customer profiles proven to help increase the cash sales in your store.
  • Click here for the webinar.

  • VGM Retail: presentation on Marketing Strategies: How to Re-Invent - Re-Energize and Re-Engage your retail marketing program! The presenter is Staci Langel, VGM Retail.
  • Click here for the webinar.

 

  • Philips Respironics: Positional OSA and DME Opportunities with Andrew Blancas, CRT, RPSGT, Territory Manager: NightBalance is a new treatment option that’s designed specifically for positional obstructive sleep apnea (POSA) patients. The NightBalance algorithm is effective at reducing the long-term AHI in patients with POSA, while achieving an adherence rate greater than that of auto CPAP. This webinar is an opportunity for DMEs to understand how they can provide Night Balance as a validated solution for patients, doctors and sleep labs who are seeking a solution to POSA. Learning Objectives: Define POSA; Describe the clinical evidence for recognizing POSA; Discuss the different therapies for treating POSA. featuring Philips Sleep & Respiratory Care.
  • Click here for webinar.

  • Health Mobius: Re-Engineering HME Retail with Kamal Hadded: Leveraging Innovation to Beat Online Retailers - this industry has made several miscalculations - not paying attention to the retail apocalypse and not learning from those who have succeeded in a world that includes Amazon and other online retailers. Retail and reimbursement are only payment methods. If you are not integrating your cash business and reimbursement business, you may be neglecting your patients and missing out.
  •  Click here for webinar.


  • Stander: In this webinar, the spotlight is on Retail Behavioral Economics - Where Psychology and Economics Cross with Jason Howell, Regional Sales Manager from Stander. Jason will cover basic concepts within in HME that will help any retailer close more sales. Bringing cash in the door is the name of the game. Whether you have a retail location or not, you must learn new ways to grow you cash sales to offset the continued attack on declining reimbursement.
  •  Click here for the webinar.


 

 

  

Improve Your Collection Workflow
A Three Part Webinar Series Presented by MAMES Associate Member and MAMES Spring Excellence in HME MIDWEST Speaker Sponsor - Allegiance Group

  • MAMES is excited to offer the first of three webinars to help improve your collection workflow in 2019. MAMES Associate Member and Spring Convention Sponsor, Allegiance Group, presents this series with best practices on how to create a collections policy, a collection culture within your company and successful call center or CSR teams.  With collections being a top priority to combat shrinking margins, this is an opportunity for you and your staff to understand “how to’s” for effectively and efficiently building a sustainable collections program. Below we are pleased to share the first webinar "Collection Policy Workshop"
  • Click here for the webinar.

  

  • MAMES is excited to offer the second of three webinars to help improve your collection workflow in 2019. MAMES Associate Member and Spring Convention Sponsor, Allegiance Group, present this series with best practices on how to create a collections policy, a collection culture within your company and successful call center or CSR teams.  With collections being a top priority to combat shrinking margins, this is an opportunity for you and your staff to understand “how to’s” for effectively and efficiently building a sustainable collections program. Below we are pleased to share the second webinar "Establishing a Collections Culture"
  • Click here for webinar.

 

  • MAMES is excited to offer the third of three webinars to help improve your collection workflow in 2019. MAMES Associate Member and Spring Convention Sponsor, Allegiance Group, present this series with best practices on how to create a collections policy, a collection culture within your company and successful call center or CSR teams.  With collections being a top priority to combat shrinking margins, this is an opportunity for you and your staff to understand “how to’s” for effectively and efficiently building a sustainable collections program. Below we are pleased to share the third webinar "Creating a Successful Call Center or CSR"
  • Click here for webinar.

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10/6/2020 » 10/9/2020
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